About Connected Travel

Find out about Connected Travel, why we exist and how we want to make change in the travel industry.

Your Journey Begins with Our Story

What happens when you combine passionate travel experts, personalised service, and a commitment to creating stress-free holidays? Connected Travel.

As an independent, ATIA (Australian Travel Industry Association) accredited agency, we’re not just planning trips – we’re piecing together seamless, memorable travel experiences designed just for you.

The Connected Travel Story

Every great journey has a beginning, and ours started in 2005 when our founder, Marissa Papas, discovered her passion for designing perfect travel experiences.

From managing a busy retail agency to launching her own business in 2010, Marissa had one clear vision: travel should be exciting, not exhausting.

In 2017, Connected Travel was born, bringing together a team of dedicated experts who share that vision—helping travellers explore the world with confidence and ease.

the connected travel difference

why Travellers Choose Us

We believe planning your holiday should be almost as enjoyable as the journey itself. Here’s how we make that happen:

  • We’re personal travel specialists – not booking engines
  • Offering competitive rates through our supplier partnerships
  • Being independent means we don’t sell based on locked-in preferred supplier deals
  • Access to exclusive deals and sold-out experiences
  • Complete travel planning and support
  • Stress-free holiday preparation

Meet the Team Behind
Connected Travel

Our experts bring industry experience, passion, and guidance. Get to know the people behind Connected Travel!

Marissa Papas - Connected Travel

Marissa Papas

Director and Lead Trainer
The driving force behind Connected Travel, Marissa combines industry expertise with a passion for excellence.

Her journey from travel consultant to business owner and qualified trainer reflects our commitment to innovation and quality service.

In 2019, she founded the Connected Travel Training Academy, with a mission to nurture the next generation of travel professionals.

Lynn Solomon

Operations Manager
Our multitasking maestro, Lynn is the steady hand ensuring everything runs smoothly.

From operations to training to finance, she’s the secret ingredient in our recipe for success.

Working in perfect harmony with Marissa, Lynn helps create the seamless experience our clients love.

Lisa Barraclough - Administration Assistant

Lisa Barraclough

Administration Assistant
A graduate of our own Certificate IV program, Lisa brings first-hand understanding of both traveller needs and operational excellence.

Her attention to detail ensures nothing is overlooked in your travel planning.

Kellie Browning

Business Coach & Travel Advisor

Combining decades of travel expertise with a passion for coaching, Kellie helps aspiring travel professionals build successful and sustainable businesses

Her guidance turns ambition into success, helping students confidently navigate the industry and build businesses.

Kellie Browning - Travel Agent

Connect with us

Got questions? Would you like to get in touch with the team at Connected Travel?

Fill out the details in the contact form and we’ll connect with you as soon as possible.